Jesus Fish
08-02-2003, 03:55 AM
If anyone knows anything about dealerships?
My mom has a 00' Chevy Venture that she bought used about 6 months or so ago with 70,000 K on it (about 44,000 Miles) And nothing has gone wrong with it so far except a bit of clicking from the lifter arm, but all that was needed to fix that was an oil change. Well that all changed Yesterday when a man at her work checked under her hood (same thing happened to him) and found that her manifold gasket was leaking coolent. Now i checked around and this seems to happen to almost every Van so its more of a fault not just a coincidence. The same thing happens with the head gasket so were just going to get them both replaced at the same time. When she called the dealer they said they knew exactly what she was talking about and to bring it in and they would fix it. Here comes the part i need help with, the lady on the phone she talked to asked her if she had the Recall papers. And when my mom said that she didn't get anything the lady said nevermind then.
How can i find out if there is a recall?
How do i get the recall papers?
Do i need the recall papers?
Thanks Jeff
My mom has a 00' Chevy Venture that she bought used about 6 months or so ago with 70,000 K on it (about 44,000 Miles) And nothing has gone wrong with it so far except a bit of clicking from the lifter arm, but all that was needed to fix that was an oil change. Well that all changed Yesterday when a man at her work checked under her hood (same thing happened to him) and found that her manifold gasket was leaking coolent. Now i checked around and this seems to happen to almost every Van so its more of a fault not just a coincidence. The same thing happens with the head gasket so were just going to get them both replaced at the same time. When she called the dealer they said they knew exactly what she was talking about and to bring it in and they would fix it. Here comes the part i need help with, the lady on the phone she talked to asked her if she had the Recall papers. And when my mom said that she didn't get anything the lady said nevermind then.
How can i find out if there is a recall?
How do i get the recall papers?
Do i need the recall papers?
Thanks Jeff